What if the biggest threat to your brand isn’t what you do — it’s how people feel about what you do?
The internet doesn’t just react to decisions anymore. It judges them.
That’s the through line connecting some of the biggest brand moments happening right now. A defense contract triggered an AI user exodus overnight. A CEO took one small bite of a burger and became a meme. A car company turned its ad breaks into a mini documentary series. None of it went exactly as planned — but some brands handled the chaos a lot better than others.
AI politics spark a user backlash
When news broke that OpenAI had signed an agreement with the U.S. Department of Defense — which has been rebranded under the current administration as the Department of War — a lot of ChatGPT users didn’t take it quietly. According to data from Sensor Tower, a mobile analytics company that tracks app performance, U.S. uninstalls surged 295 percent day over day on February 28. That’s compared to a typical daily fluctuation of around nine percent.
At the same time, downloads of Claude — an AI assistant made by Anthropic — jumped sharply, briefly pushing the app to the No. 1 spot in Apple’s App Store. Why? Because Anthropic had publicly declined a similar Pentagon partnership, citing concerns about domestic surveillance and autonomous weapons. That decision became part of the conversation almost immediately.
AI tools aren’t seen as neutral utilities anymore. People are paying attention to who’s behind them, what they stand for and who they’re partnering with.
What this means for real estate professionals
Your clients are doing the same thing with you. They’re not just watching the work you do — they’re watching the choices you make. Which tools you use, how you talk about them, whether you’re transparent about your process. You don’t need to have a public stance on every tech headline, but you do need to be intentional. When something feels off to your audience, they notice — and they move on fast.
Supreme Court leaves AI copyright limits in place
The Supreme Court recently declined to hear a case that could have changed how we think about AI-generated content and ownership. The case started when a computer scientist named Stephen Thaler tried to copyright an image created entirely by his AI algorithm. The U.S. Copyright Office said no. Federal courts agreed. And now, the Supreme Court has let those rulings stand without weighing in.
The current standard: If a human didn’t meaningfully create it, then it can’t be copyrighted. Works that involve real human creative input can still qualify, but purely automated output is on its own.
What this means for real estate professionals
This ruling is about how we’re starting to define AI-generated content legally and culturally. The line is being drawn: AI is a tool, not a creator. Which means the more human thought, judgment and creativity you bring to what you make with AI, the more it’s actually yours. That’s worth keeping in mind as these conversations keep evolving.
TikTok outages fuel new questions about its U.S. transition
TikTok users in the U.S. have been hitting some walls lately. A technical issue at an Oracle data center (Oracle is the cloud computing company now hosting TikTok’s U.S. operations) caused posting delays and slowdowns for users. This is part of a larger transition where TikTok’s recommendation algorithm for American users has moved into Oracle’s infrastructure under U.S.-based management.
The technical hiccups aren’t surprising given how massive that kind of transition is. But users are already anxious about what the ownership changes mean for the platform, so every outage is feeding speculation about whether content is being manipulated or suppressed.
What this means for real estate professionals
If TikTok is your main marketing channel right now, this is your reminder to diversify. Outages happen. Platforms change ownership. Algorithms shift. If your visibility lives entirely in one place, you’re one bad update away from losing it. Spread your content across a few platforms so you’re never starting from zero.
McDonald’s turns viral awkwardness into a marketing moment
A few weeks ago, McDonald’s CEO Chris Kempczinski posted a video of himself tasting the chain’s new “Big Arch” burger. The goal was a straightforward product review. What actually happened was the internet turned it into a meme — mostly over what viewers called an awkwardly small bite and a stiff delivery. It spread fast.
But McDonald’s didn’t retreat; they kept posting, let the internet have its fun and shifted the narrative toward something bigger. Their new “First Job Confessional” campaign turns McDonald’s ordering kiosks into reality TV-style confession booths where customers share stories about their first jobs. It’s timed to National Employee Appreciation Day, touring several cities and encouraging people to post their own stories online using #FirstJobConfessional.
Two very different moments, but together they show something important: When you show up directly without a PR filter or safety net, the internet will respond on its own terms. Sometimes that’s great. Sometimes it’s memes. The brands that recover are the ones that keep showing up anyway.
What this means for real estate professionals
Not every post is going to land. Some will fall flat. Some might get reactions you didn’t expect. That’s OK. Consistency matters more than perfection. Keep showing up, keep being yourself, and the audience that’s right for you will find you.
Ford turns F1 return into a streaming story
Ford is back in Formula 1 for the first time in more than two decades, partnering with Oracle Red Bull Racing. And instead of just running a few commercials about it, they’re doing something a little different.
As part of their “Ready Set Ford” campaign, Ford is using a sequential ad format on Apple TV — meaning ads run in a specific order, building on each other like episodes of a show. Together they form a short “micro-docuseries” (think a mini documentary series, but in ad form) that explains how the engineering behind their F1 program connects to the vehicles regular people actually drive.
The campaign also runs across social, digital and out-of-home channels, but the Apple TV component is what makes it feel like more than advertising. It’s a smart shift. Instead of interrupting your show with a 30-second spot, they’re giving you something worth watching.
What this means for real estate professionals
Your marketing works the same way. One post is just a post. But a series of posts — a few market updates, a client story, a neighborhood spotlight, a behind-the-scenes moment — builds something. Over time, your audience starts to trust your perspective because they’ve seen it play out consistently. Think about what your version of a “micro-docuseries” looks like. What story are you telling across your content?
TL;DR
- OpenAI’s defense deal triggered backlash and sent users rushing to try rival AI tools.
- The Supreme Court confirmed that fully AI-generated art can’t be copyrighted.
- TikTok outages tied to new U.S. infrastructure are a good reminder not to rely on just one platform.
- McDonald’s turned a viral CEO moment into a broader storytelling campaign — and kept going.
- Ford is using sequential streaming ads to build a longer brand story around its Formula 1 comeback.
The internet is always watching, and it will always interpret things on its own terms. You can’t control that. What you can control is how consistently you show up, how clearly you communicate your values and how quickly you adapt when the narrative shifts. That’s what builds a brand people actually trust.
Every tool you use, every platform you rely on and every story you tell contributes to how people perceive your business. The most durable brands are the ones that show up consistently, adapt when the narrative shifts and stay grounded in what they actually stand for.
Each week on Trending, digital marketer Jessi Healey dives into what’s buzzing in social media and why it matters for real estate professionals. From viral trends to platform changes, she’ll break it all down so you know what’s worth your time — and what’s not.
Jessi Healey is a freelance writer and social media manager specializing in real estate. She covers how social media trends shape the industry. Find her on Instagram, LinkedIn, Threads, or Bluesky.